Foodi Restaurant Partner Bangladesh: Onboarding Guide

Last verified: 2026-08-28

To become a Foodi restaurant partner in Bangladesh, start with Foodi's current commercial contact or partner route, complete verification and the partnership agreement, then set up restaurant details, catalogue, business hours and order operations. Foodi's technical documentation says a completed partnership agreement and Foodi confirmation are prerequisites for API integration.

Normal restaurant onboarding and API onboarding are not the same. Most outlets should first confirm the merchant process and app. API credentials are for an approved technical integration and should never be copied from a third party.

Onboarding sequence

Prepare the restaurant file

Keep the legal owner or entity, trade license, taxpayer and VAT information where applicable, bank settlement evidence, premises, contact person, menu and business hours consistent. Ask Foodi for its current document checklist because requirements can change.

Do not send NID, bank evidence or credentials to an unofficial social account. Verify the domain and representative before sharing sensitive files.

Set up the merchant operation

Foodi's merchant guideline shows order acceptance and rejection, order history by ID and date, performance, item and add-on availability, business hours, delivered-order reports, inbox updates and help-centre support.

Assign one device, reliable connectivity, audible notifications and a named shift owner. Define when an order is accepted, who updates unavailable items and who communicates a delay.

Menu launch check

• Use current item names and prices
• Upload honest portion photos
• Set valid add-ons
• Switch unavailable items off
• Confirm business hours
• Test packaging at delivery time
• Cost every item after contracted channel charges

API integration is optional and controlled

Foodi's Partner Gateway documentation describes partner onboarding, order status, catalogue import and product management. It requires Foodi confirmation, approved credentials, HTTPS endpoints, staging and end-to-end testing.

A restaurant software vendor cannot self-activate this access. Ask what modules are approved for your account and test duplicate orders, status updates, catalogue conflicts and failure recovery before production.

First 30 days

Review accepted, rejected and handed-over orders, unavailable items, preparation delays, complaints, settlement evidence and contribution by item. Fix menu and staffing causes rather than chasing gross order count.

Keep the current agreement and support channel near the shift device. Record every unresolved order or settlement issue with its ID and time.

Use the current official partner route

Start from Foodi's current official partner channel and verify the domain, contact and required agreement. Onboarding screens, documents, coverage and commercial packages can change. This article does not publish a universal commission or promise approval.

Keep business control of the submitted account, phone and email. Never give OTP, password or payment to an unverified personal contact. Save the application acknowledgement, agreement version and support references.

Partner file and verification register

Supply only requested legitimate records through the approved channel and restrict stored copies. Record rejected or replaced files so the final application set is reproducible.

Commercial-term checklist

Normalize every amount to one sample basket and keep unconfirmed cells blank. The executed agreement and statement—not a blog estimate—govern the restaurant's calculation.

• Commission or package basis
• Tax treatment and invoice
• Promotion funding and approval
• Payment or other service charge
• Refund and cancellation allocation
• Delivery and rider responsibility
• Payout period and report
• Device or support charge
• Term, change notice and exit
• Data access and export

Launch test

Publish a controlled menu subset with a simple item, variant, paid add-on and unavailable state. Verify customer display, branch hours, acceptance, kitchen ticket, preparation state, rider handover, cancellation, support and merchant reporting. Map external and internal order IDs.

Do not launch broad promotions before the staff can manage alerts and availability. Define a fallback if the merchant device, network or internal integration fails, and reconcile every fallback order.

First-month operating review

Review menu mismatch, missed orders, preparation exceptions, cancellations by factual category, support cases, refunds, statement mapping and payout differences. Compare contribution using actual written terms and restaurant costs, not a public universal rate.

Assign one corrective action with owner and follow-up. Preserve source reports and agreement versions. Do not publish private order, customer or outcome data without permission and a documented method.

Set a named daily account owner and backup. Review whether former staff, agency users or old devices still have access, and protect recovery channels. Save current merchant support routes without exposing credentials in SOPs. When Foodi changes a term, report or workflow, record the notice and effective date, identify affected menu, finance and shift steps, and test the first affected orders and statement. Do not assume a portal change applies identically to every outlet; confirm the branch account and agreement.

A reliable Foodi launch is an agreement, catalogue and shift process before it is an integration project. Verify the official route, test one complete order and measure contribution after launch.

Related guides

• Register a Restaurant with Foodpanda
• Trade License Document Checklist
• Delivery Marketplace Integration
• Compare restaurant management software

See this workflow in Rosuii: Manage delivery-channel orders in Rosuii

Sources checked

• Foodi Partner Gateway API documentation
• Foodi merchant app guideline
• Foodi official website

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